At ShabHadHab, we strive to provide high-quality digital products for sports professionals and enthusiasts. Our refund and return policies are designed to ensure a seamless and fair process.
Eligibility for Refunds
Refunds may be issued if:
- The product is defective, corrupted, or inaccessible.
- The delivered product does not match the item description or purchase details.
Non-Refundable Circumstances
Refunds will not be provided for:
- Change of mind after purchase.
- Misinterpretation of product descriptions.
- Products that have been downloaded, copied, or distributed improperly.
How to Request a Refund
Provide the following details for a refund request:
- Order confirmation or proof of purchase.
- A clear description of the issue with supporting evidence if possible.
Resolution Timeline
Refund requests are reviewed within 7 business days. Approved refunds are processed within 7–10 business days to the original payment method.
Additional Support
In cases where refunds are not eligible, we may offer alternative solutions, such as:
- Providing a corrected or updated product.
- Offering store credit for future purchases.